Privacy policy

What we collect

We only keep what MBEYA needs to work:

• When you sign in: your email address, and with Google also your name and profile photo. If you use a password, Auth0 stores it for us; we never see it.
• What you add to your profile: country of origin, city, arrival date in Canada, languages and a short bio.
• What you post: housing listings and businesses (with their photos) and jobs, including any contact details you choose to share in them.
• Reports and feedback you send us, and the team's answers to your feedback.
• Basic technical information, such as anonymous page-view statistics and server logs used to fix problems.

How we use it

To run the website, show your listings to other members, keep the community safe by reviewing reports, and improve MBEYA from your feedback.

We don't sell your information, we don't show ads, and we don't share it with anyone for their marketing.

Who can see it

• The services directory list (each business's name, category, city, description and photo) is public: anyone can see it without an account. A business's full details, such as its phone number, are for signed-in members.
• Housing and job listings, and the contact details you put in them, are visible to every signed-in member.
• Your profile details are only shown to you for now.
• The MBEYA team can see reports and feedback, and the account information needed to handle them.

Services we rely on

MBEYA uses Auth0 to handle sign-in and passwords, Google when you choose to sign in with Google, Cloudinary to store listing photos, Vercel to host the website, and Railway to host our server and database. These companies process information for us under their own security and privacy commitments, and some of them store data outside Canada, including in the United States.

How long we keep it

We keep your information while your account exists. You can delete any of your listings at any time from My listings. If you ask us to delete your account, we remove your profile and listings; reports about scams may be kept as long as needed to protect members.

Your rights

You can ask to see the information we hold about you, to correct it, or to delete it. Under Canadian law (and Quebec's Law 25 for people in Quebec), you can also complain to the privacy commissioner of your province or of Canada.

Log in, then use the feedback button at the bottom of every page; we'll answer you inside MBEYA.

Changes

MBEYA is in beta and this policy will change as the website grows. When it does, we'll update the date below and tell members about important changes.